What is one method an adjuster uses to gather evidence?

Gathering evidence through conducting interviews with witnesses is a fundamental method used by adjusters in the claims process. This approach allows adjusters to collect firsthand accounts of events surrounding the claim. Witnesses can provide detailed observations and insights that may not be documented elsewhere, which can be crucial in establishing the facts of the case.

Interviews can uncover new information, clarify uncertainties, and help the adjuster understand different perspectives on the incident. This method also encourages the collection of statements that reflect the witness's experiences and opinions, which can be used to corroborate other evidence collected during the investigation. By engaging directly with individuals who have relevant information, adjusters enhance their understanding of the circumstances and can make more informed decisions regarding the claim.