What is a primary role of an insurance adjuster during the claims process?

The primary role of an insurance adjuster during the claims process is to investigate claims and assess damages. This involves evaluating the circumstances surrounding a claim, which includes gathering information from various sources such as the policyholder, witnesses, and relevant documents. Adjusters are responsible for determining the validity of the claim, identifying the extent of damages, and estimating the amount that the insurance company may need to pay for the loss. By doing so, they ensure that claims are handled fairly and in accordance with the terms of the insurance policy, which is critical for maintaining the integrity of the claims process.

In contrast, preparing insurance policies, setting insurance premiums, and underwriting insurance applications involve different responsibilities within the insurance industry that are not part of an adjuster's duties. These tasks are typically handled by underwriters and other professionals who focus on policy formulation and risk assessment, rather than on assessing individual claims.